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How can I reach out to Magfast support?

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#17453
Irene Moore
#1664192
If you need any assistance, you can contact Magfast Customer Service by phone, by email, by mail, or via social networks. 


Magfast Customer Service

  • Mailing Address: MAGFAST LLC 1 Grandview Avenue Cornwall-On-Hudson, New York 12520 United States

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How long does it take to Magfast to ship the order?

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#17335
Irene Moore
#1661973
Unfortunately, the company FAQ section doesn’t cover Magfast shipping policy details. It is only stated that the current shipping cost within the continental US is $13.

The current shipping cost to Canada is $18 USD. For the rest of the world, it is $23 USD. Please note that these shipping prices may be subject to change.

Before Magfast sends out your package, they will be sending you a Final Checkout Email, which will allow you to verify your order. 

Please contact Magfast Customer Support by phone at (863) 624-3278 for further assistance.

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charger

I ordered your product over a month ago. When will you ship as I havent received it yet?

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#13945
Anonymous
#1599594

Hi AcidicKudu142: As we explained during the presentation MAGFAST is a crowdfunding pre-order project. Thank you for being one of thousands of supporters!

We always maintain a schedule and countdown to shipping at https://www.MAGFAST.com/journey-timeline/.

We're on track for shipping Summer 2019. Please feel free to drop us a line Hello@MAGFAST.com any time - and follow our weekly updates for supporters - catch up any time at https://www.MAGFAST.com/updates/

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Magfast

Hi., After viewing the presentation today, I ordered and paid for 1 pro kit from Magfast. I opted for the 6-month equal payment plan.

Upon stumbling on this site, I wonder if this product is a scam or will I ever receive the product? Any suggestions?

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#12751
Anonymous
#1599598

Hi TrainedPigeon Thanks for joining the presentation - delighted you're joining us on this journey. I'm sorry we didn't reply here sooner - the Internet is a big place and most folks just get in touch with us by calling or Hello@MAGFAST.com You should have been receiving our weekly updates - please give us a shout if you have any questions at all. Thank you for trusting MAGFAST!

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