MAGFAST Questions and Answers
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Are they able to start shipping yet ?
I invested (about $300) after I saw their video and was wondering when they would start shipping their products.
Supposed to be in the 8 pm seminar, but didn’t get email
Supposed to be in the 8 pm seminar tonight, but didn’t get email, so I don’t know how to get in.
where is my charger?
what happened to the charger i ordered in august 2019? it’s taken over a month and i still have NOT received the charger i ordered and yet your company had no problem getting payment from my bank immediately after i placed my order.
payment cleared my bank on aug. 27, 2019 which means it’s been a month and a half. i have NOT received any email explaining this delay. all i get are unimportant emails to me from Seymour Segnit about his vacation, product updates, etc.
i would care if i got my order, instead i’ve sent emails asking for update on status of my order which to this day have been ignored! i am really angry at this point!!!! to think i wasted my time watching the long video about your products and your company can’t email me a short reply to my inquiry!
this is very poor customer service which you supposedly also take pride on in your video. what’s up Seymour Segnit?!?!?!?!?!
Not yet received
How long before I get my chargers? It’s been a month so far, just curious.
information about the Qi charging
My questions fully surround the QI charging abilities Q#1 what is the speed of the charging on an Samsung 10+ is it at normal rate or is it at the fast charge rate? Q#2 currently I have the samsung fast QI charger pads that charge at the FAST rate and with it it requires a 2.0 power supply to charge at the fast charge rate what is your power supply requirements?
Q#3 currently I have the samsung fast charger pad and as a phone protector I use the Otterbox Defender Series for Galaxy S10+ with their wireless charging pad the phone has no problem at charging through the case ... will this be an issue with yours I see in your discussion that it maybe (with as many products as I am looking at ordering MAYBE does not cut it I want a solid answer before ordering and if I do order and it does not work with the Otterbox Defender Series for Galaxy S10+ what is the refund policy?
Q#4 why do you not give the pro version the option of ordering extra pop in ends for the wall plates? and why not bundle them as apple or android for I will NEVER own an apple product if you could get back to me with all the above questions answered that will greatly make my choice much easier Thank you Tony
The Magfast video quit working.
Can I still get my free charger? I'm already impressed with it.
Then if it works as advertised I could get family and friends to buy it. I already posted it on my facebook page American Values as well as my personal FB page.
Does the wall come with tips or do you have to add them on?
When will I receive my order ?
O#190606-44946 Date:06/06/2019 I have not recieved my order. When can I expect delivery?
How can I reach out to Magfast support?
How long does it take to Magfast to ship the order?
I ordered your product over a month ago. When will you ship as I havent received it yet?
Hi., After viewing the presentation today, I ordered and paid for 1 pro kit from Magfast. I opted for the 6-month equal payment plan.
Upon stumbling on this site, I wonder if this product is a scam or will I ever receive the product? Any suggestions?