MAGFAST Questions and Answers
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What is the status of my pre order from when you were a. Start up company
I invested in your start up company about 2-3 years ago ordered the kits with the care charger and the wall and the ice and the extreme but to this far haven't gotten any product that I paid for when ordered you charging kit now I see your cable your cables on Amazon who i am very displeased as I should have received my kit long before see any of your prod on Amazon so I would like a answer on when I will be getting my products that I ordered so long ago thanks you Monique
I received the wrong product
I need to speak to someone with regards to my situation. My name is Robert.
Ph# 910-398-**** email is iscreman777@***.com. Thank you for your help
How to change my email and address so I can receive the chargers when it is sent out to me.
I have not heard back from Magfast concerning my change of address and email address. I am not sure if the chargers were ever sent or not.
I ordered them in 2018 and have changed both physical address and email address.
I would appreciate talking to a live person. Thank you.
2017 is a very long wait
The date I made my order was March 21, 2017. That is now over 5 years. I would like to know when I will be receiving my products.
What shipping batch number am I in?
I would just like to know what shipping batch number I am in? You MUST have some idea since you know the total number of orders to fill and also have a general idea how many you are capable of shipping per month. Saying 'I will get an email soon' is just noise.
Wondering when I might expect delivery?
I purchased the Family Pro kit along with The Magfast Time on September 24,2020. I read that you started delivering product in December, 2020. Is that true?
I purchased product last June, including free & several wall plugs. When will this arrive?
If you watch the presentation do you get a free charger?
I got a link saying you can get a free charger for participating in the entire presentation and they said at the end you will find out how to get the product. I spent 1 hour and 10 minutes with the q&a session and I still don't know if you get a free charger I think I was misinformed to see the presentation. I liked the product and was interested but I felt tricked so I was upset because I saw a 2am presentation and am tired because I stayed up for nothing sad
How long is the presentation video that must be watched to get the free charger?
How long in say minutes hours or fortnights?
Why am I being charged
What is my account being charged for?
Is it functional for a Samsung A51, plus I have a few other cells around the house. Are there any cellphones it's not compatible with?
My Son has an iPhone. My Husband has a Samsung A51 like me (good for heavy gamers not spending a bunch of cash yet good functionality fyi).
why isn't the product patent
why isn't the product patent?
Hello, I’m a struggling physically disabled college student.
And I can’t really afford anything let alone the cost of the pro kit. Sure I could Find a loop hole in the system and get plenty of free mag fast wall chargers but I have better character than that!
I don’t want to scam y’all.
I can’t afford anything right now. So what do I do?
When will I receive what i paid for ?
Ordered several products March 30 , 2020 never has been delivered to my home. Please deliver . Want to know when this will arrive ?
Do you expect to ship before the end of 2020?
Clarify my recent order
When will I be receiving my package
Is this product really going to ship or what, did i get ripped off?
This is taking incredibly long to get the product. I think I will probably have to right this product off as never seeing it and just blew my money on vapourware.
Now with the covid-19 I am sure you will stall even longer. I tried to find my order and it seems that doesn't exist either so I am not sure what the heck I even signed up to purchase.
This is really frustrating because every video you put out for an update ... your so excited about the product but I don't see it!
Why to I hage to put a credit card on file to order my free gift ?
How can you be crowd funding for 3 years and still have Zero productivity?
I ordered the upgraded version of the chargers, plus the extra charger, with intent upon purchasing everything else if I liked it. Now I see BBB reviews of Zero products being shipped with orders dating back to 2017.
3 years is an incredibly long period of time with zero results. Especially with your initial brag about almost matching Apple with your initial launch. I have no problem waiting a month or two. But anything beyond that, I probably wont be living here anymore.
I realize I have 72 hours for full refund. Please explain to me why I should hold out.
Are they able to start shipping yet ?
I invested (about $300) after I saw their video and was wondering when they would start shipping their products.