I have contacted them 4 times and still they haven't refunded me, plus they charged me again! Here is a copy of the last email I sent to Hello@MAGFAST.com.
Magfast Customer no care!!
as per attached I asked that you cancel my order and refund my money since your production date was a lie! Since I sent this email Megfast has again charged my account for a product I know longer want.
In Canadian funds you now have taken from me:
Sept 21, 2018 $89.78
Oct 23, 2018 $91.04
Nov 22, 2018 $92.36
Dec 24, 2018 $94.39
For a total of $367.57 in Canadian Funds
still no reply, this company requires some legal action from the BBB immediately!
Product or Service Mentioned: Magfast Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $368.
Preferred solution: Full refund.
MAGFAST Cons: This is a scam, Misleading video, Being scammed.