Reply by MAGFAST

Hi Ray! I would love to help you. I do not see a pre-order under the email address you have provided, though. Could you please send me the email address under which you placed your pre-order?

Our inaugural launch was in March of 2017. If you placed your pre-order 3 or 4 years ago perhaps it was with a different company.

You can always send questions or concerns to

First magfast and service is an oxymoron.

I truly believe it is a con. Invested in their imaginary product 3 or 4 yrs ago. Gave up a long time ago expecting anything from the people.

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