Product: Magfast Customer Care Clear all filters (13 of 13 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
MAGFAST's reply to:

MAGFAST - Scam funding world travel?

We're not sure what world travel this person is referring to. Our founder visited China on a business-only trip a few weeks ago, and the visit to Niagara Falls with his family was a rare break from work, a few hours’ drive from his house.
Review
#1701940 Review #1701940 is a subjective opinion of poster.
Service
Magfast Customer Care
Reason of review
Frauds
Loss
$130
Preferred solution
Company investigated.

I fully realized that this was a pre-order deal but honestly believed they at least had functioning prototypes. After 6 months and hundreds of email "updates" I believe they truly sold me snake oil (well, just the promise of snake oil, or really just the bottle since there's nothing functional inside yet).

And yet, I'm thrilled to see pictures of Seymore at Niagara Falls (relevant because electricity comes from falling water) smiling as he gets soaked. Ican't help but feel all the updates and "niceties" are the actual product.

It's like seeing someone who has made an honest living writing fictional updates while they travel. Honestly, it must be hard work.

Hi Stephen, Yes we’re absolutely all about looking after our paying customers first. That’s what anyone would expect, and is also clearly stated in our T&C Remember the entire premise of MAGFAST is that there’s already countless junky chargers out there so the only...
View full review
Review
#1641624 Review #1641624 is a subjective opinion of poster.
Service
Magfast Customer Care
Tags
  • Misleading And False Promises
Hi Trenton. Thank you for writing in! I see that you called in to customer service on August 21st and that we responded to you via email the next day on August 22nd. It sounds like our response may have ended up in your spam folder. If you would be so kind as to...
View full review
Review
#1641491 Review #1641491 is a subjective opinion of poster.
Service
Magfast Customer Care
Testimonial

MAGFAST is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Yes we have been waiting a long time for Magfast..... but let’s really think about what we’re waiting on...... quality. These products are being perfected so that when we get them, we won’t say...’this is what I’ve waited for???’ I recently reached out to Magfast to...
View full review
Review
#1560716 Review #1560716 is a subjective opinion of poster.
Service
Magfast Customer Care
Reason of review
Good customer service
Thanks for coming back to pre-order even more MAGFAST Chargers!! Yes I'm sorry it looks like our password account security system had a bug that temporarily locked you out. We’re serious about your privacy and keeping your data secure (see...
View full review
Review
#1504378 Review #1504378 is a subjective opinion of poster.
Service
Magfast Customer Care
Thanks for reaching out to us about your order confirmation. I see our customer service team was easily able to get it re-sent to you just after you called us and posted this review. Our order confirmations go out immediately each order is complete and usually land...
View full review
Review
#1487372 Review #1487372 is a subjective opinion of poster.
Service
Magfast Customer Care
Tags
  • Can t Wait To Use It
We’re glad you were able to get through even if the line dropped the first time. :) If you still have concerns, please let us know by emailing us at hello@MAGFAST.com or calling us again or by using the handy chat feature on our website. Our team is here to help.
View full review
Review
#1470345 Review #1470345 is a subjective opinion of poster.
Service
Magfast Customer Care
Testimonial

MAGFAST is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

I HAVE INVESTED WITH SEYMOUR AT MAGFAST. I HAVE INVESTED IN 2018 AND HE HAS BEEN VERY HONEST WITH ME CONCERNING MAGFAST, HE KEEPS UP WITH WEEKLY UPDATES AND ALSO HAS LIVE SEMINARS YOU CAN ATTEND,YES HE DID HAVE A FEW SETBACKS AS ANY NEW COMPANY WOULD, THEY REDESIGNED...
View full review
Review
#1457280 Review #1457280 is a subjective opinion of poster.
Service
Magfast Customer Care
Pros
  • Team and the products
  • Evertything
Cons
  • Pissedcustomer reviews
Reason of review
Good quality
Tags
MAGFAST's reply to:

We’re sorry that we weren’t able to get your MAGFAST to you as soon as you'd hoped. We’re grateful to everyone who supports us working to make these products. It’s a long journey and we understand that sticking with us the whole way is not for everyone. But our...
View full review
Review
#1453498 Review #1453498 is a subjective opinion of poster.
Service
Magfast Customer Care
Testimonial

MAGFAST is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

SO DON'T BELIEVE EVERYTHING YOU HEAR,SOME PEOPLE ARE JUST OUT TO GET A COMPANY FOR MONEY AND THAT ISN'T RIGHT AND IT'S ALSO ILLEGAL,SO GET OFF YOUR HIGH HORSES AND STOP TRYING TO RIPP OFF THESE COMPANIES. DO YOUR RESEARCH FIRST AND YOU WILL REALIZE HOW WRONG YOU ARE. I STAND BY MAGFAST...
View full review
Review
#1432559 Review #1432559 is a subjective opinion of poster.
Service
Magfast Customer Care
Reason of review
Good quality
Tags