MAGFAST's reply to:

MAGFAST - Truly, an excellent start up

Hey Peggy. Its such a pleasure to have supporters like you following us so closely and saying things like ""I have never seen a more transparent company"".

We do our best! Please drop us a line with any thoughts and suggestions you have as you see this adventure unfold!
ID
#1428217 Review #1428217 is a subjective opinion of poster.
Product
Magfast Charger

I am not sure why this company is receiving people's disdain. The product is IN DEVELOPMENT, and is scheduled to be released early in 2019. I have never seen a more transparent company, and I know, from my experience with their previous product, that this will be a knock-out

2 comments
Anonymous
#1622543

That’s a bunch of crock and bull story that Magfast has been spinning. Where is the deliverables? I have not seen anything on the market that somebody said that they have tried and use.

Karl k
#1616417

True comments. Nothing bad to say about magfast I do not understand what and why people are pissed.

L think the negative comments are a scam to hurt legitimate companies.

The details of the company and their products should be looked at by the naysayers closely. I do not think the negative remarks are not true, just a scam to hurt people.

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MAGFAST - Great Crowdfunding Company

I have been part of a crowdfunding product before. This is the frist company that has ever been transparent with where their product is in development, including any hiccups along the way. I can't wait to finally get my hands on this product, but until then I look forward to taking this journey with the Magfast family.
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Testimonial

MAGFAST is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1427559 Review #1427559 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
Magfast Charger
MAGFAST's reply to:

MAGFAST - Awesome product and great communication

Thanks Chris. Its a pleasure working to make these products for awesome supporters like you Sir!
ID
#1426298 Review #1426298 is a subjective opinion of poster.
Product
Magfast Charger
Reason of review
Good quality

The original Magfast product was a great innovation in battery storage and charging technologies. Although it had a limited run, the company is on the threshold of delivering their second generation set of chargers, and they will incorporate the newest technologies as well as multiple charging options. The newest phones, Bluetooth devices and other chargeables will work with the new Magfast charger, and I’m looking forward intently to receiving my set of Magfast chargers very soon.

MAGFAST - Transparent Startup Company

This company is so transparent and ethical. I have their initial product, the wall charger and I absolutely love it! As investors for their new product line they are currently working on, we are updated weekly. In a world where so much garbage is peddled, it’s nice to be associated with a company that strives to produce quality!
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Testimonial

MAGFAST is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1425462 Review #1425462 is a subjective opinion of poster.
Product
Magfast Charger
Reason of review
Good quality

MAGFAST - Developing For The Future

MAGFAST is still in the development phase of wireless chargers. It has been consistent with regular updates on its activities. Because the technology world has been advancing, MAGFAST has taken the time to update its chargers to reflect the future. It is now going to include the USB-C as an integral part of its components, instead of asking its supporters to pay more money. All it takes is more patience.
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2 comments
Jim R
#1645300

Segnit's previous charger startup Thingcharger has THOUSANDS of complaints alleging he scammed them, an F from the BBB who published this warning: https://www.bbb.org/us/ny/cornwall-hdsn/profile/battery-charging/thingcharger-inc-0121-15****/details#Pattern-of-Complaint Alert: Pattern of Complaint BBB files indicate a pattern of complaints concerning delivery fulfillment and advertising for thingCHARGER, Inc. Consumers tell BBB about ordering one or more charging devices from the company, and being charged for them, but after several weeks, months or even one year have gone by, the merchandise is not received A number of consumers say that after the order was placed, they find out that thingCHARGER, Inc.

is conducting a crowdfunding campaign and the devices are a gift for participating in that campaign.

These consumers reportedly believed they were ordering merchandise from the company and were unaware that they were contributing to crowdfunding campaign. Most of the these consumers claim that there is inadequate disclosure of the business’s crowdfunding activities.

Anonymous
#1640534

I am sure your employer is pleased with your effort to combat negative reviews. Let's see, you're at the same address as the company's office; created this account on the same day as your review and have not had any further account activity. Stop with the fake positive reviews.

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Testimonial

MAGFAST is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1417044 Review #1417044 is a subjective opinion of poster.
Location
Cornwall-On-Hudson, New York
Product
Magfast Charger
Pros
  • Regular updates
Reason of review
Good customer service

MAGFAST - Incredibly positive experience!

I ordered a wonderful charging system for my various electronic devices several years ago. It included various different adaptors and is the best ever. I have sent sent a few emails regarding their newest charging system and always get a timely, personal response. Their weekly video updates on the progress and process are informative, personal and sincere. I could not be more pleased with their products, integrity and customer service. ....A satisfied consumer.
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3 comments
Anonymous
#1640548

I am sure your employer is pleased with your effort to combat negative reviews. Let's see, you're at the same address as the company's office; created this account on the same day as your review and have not had any further account activity.

Stop with the fake positive reviews. You're only embarrassing your "company".

Anonymous
#1640531

I am sure your employer is pleased with your effort to combat negative reviews. Let's see, you're at the same address as the company's office; created this account on the same day as your review and have not had any further account activity. Stop with the fake positive reviews.

Liza B
#1608606

I agree!

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Testimonial

MAGFAST is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1415272 Review #1415272 is a subjective opinion of poster.
Location
Cornwall-On-Hudson, New York
Product
Magfast Charger
Reason of review
Good customer service
MagFast is one of the most honest and caring companies that I have ever had the pleasure to do business with. They bend over backwards trying to satisfy their customers and keep them informed and up to date. The MagFast Team are all very nice people and always get back...
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7 comments
Anonymous
#1646915

Bull!

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Testimonial

MAGFAST is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1414919 Review #1414919 is a subjective opinion of poster.
Location
Cornwall-On-Hudson, New York
Product
Magfast Charger
Pros
  • Honesty and direct approach of founders
Reason of review
Good quality

MAGFAST - Proud to be an investor

Sadly, anyone can write anything, true or not, put it online and ‘oh my gosh’ if it’s online, it’s true. NOT! This small company is the hardest working group of people who are bringing to us chargers that perform more tasks than just charging your phone, thinking of all contingencies and perfecting their product. I have all faith in them and their product, and have been updated continually. Thank you MagFest team!
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1 comment
Liza B
#1608608

I totally agree!

ID
#1413293 Review #1413293 is a subjective opinion of poster.
Location
Seattle, Washington
Product
Magfast Charger
Reason of review
Good quality

MAGFAST - Onward and upward

Recived my magfast outlet adapter, in 2016 since then i have recieved many complaints about it and now i am part of the magfast family and i cant wait for the next group of products to roll out semor and amy keeps us in the loop at all time. The quality of the products they give us are unmatched in everyway and will last forever
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Testimonial

MAGFAST is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1412600 Review #1412600 is a subjective opinion of poster.
Location
Monterey, California
Product
Magfast Charger
Reason of review
Good quality
MAGFAST's reply to:

Hi Veronica. In your comment you say 'all I've ever received are emails and updates'. Respectfully that is exactly what we promised our supporters during the long period it takes to develop these outstanding products. We understand that crowdfunding...
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4 comments
DIANE J
#1611061

Read the emails and watch the weekly videos. No one has received anything yet, and won't for a little longer.

If you don't have any emails from them, check your spam folder. It is not a scam. You obviously don't know how to read since you don't make any sense about not getting anything.

If you want junk, go to Walmart. If you want good stuff, get your pants unwadded and read your emails from the company.

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ID
#1363998 Review #1363998 is a subjective opinion of poster.
Location
Honolulu, Hawaii
Product
Magfast Charger
MAGFAST's reply to:

MAGFAST - Charger Review

Hi Bridgette: Thanks so much for attending our founder's online demo and getting on the list for a free charger once we've filled the orders to our paying pre-order customers.

Its hard to know how to respond to your comment because it is such a long list of misunderstandings and misinformation about other products on the internet.

We do have you registerd for the free charger and I see that we have been honoring our promise of sending you update emails every week since you signed up. The system indicates that you opened some of those update emails in the early weeks but have not been following progress more recently.

I hope you'll take the time to look again. We're doing something no other company - let alone one as small as us - has attempted before. We'd love to have you supporting us along the way.
ID
#1325602 Review #1325602 is a subjective opinion of poster.
Product
Magfast Charger
Cons
  • Being scammed
Reason of review
Didn't deliver on promises
Loss
$50
Preferred solution
Company argues item is valued at $50. I propose they paypal me the $50 promised since it doesn't require shipping.
MAGFAST - Charger Review
MAGFAST - Charger Review
MAGFAST - Charger Review
MAGFAST - Charger Review

Saw an ad on facebook for a free wallcharger. Honestly, I don't even need a wallcharger and if I did I could just buy one BUT it was sorta cool looking. So I figured I'd go ahead and see where the catch is because I'm sure there is a catch.

So here is the catch folks. TONS of people have paid 50+ $ for these wallchargers during a kickstarter from this company. Bunch of people didn't receive their chargers!

NOW the company is convincing people to watch a 30 minute video with the promise of a free wallcharger that doesn't exist, with the intentions to sell another non-existent device that you will never get?

So they scammed a ton of individuals with the promise of a wallcharger and now they promise a wallcharger free to convince people to buy something else. And I guess some people got their chargers and some didn't.

Also, now you can buy these same chargers that this guy is telling you is valued at $30 for $12.50 on amazon https://www.amazon.com/430908****-P3-International-Wireless-thingCHARGER/dp/B01868OFJO

Where you can see tons of negative reviews. The company not honoring their warranties, not receiving, not working... generally just a lot of complaints. Funny, because the video they make you watch tells how they raised the most money that 20x less than usual people returned and how much people loved them lol.

I'm like 15 minutes in now and it's worse than watching QVC... the person convincing you that you need a strawberry corer or you can't go on living your life lol. Just terrible. Terrible way to try and sell things and terrible way to scam people.

Save your time, report the ad on facebook as a scam and do not be bothered to invest any time OR MONEY in this company. This is a shady shady practice that no matter how cool their stuff is should not be supported!

OMG and when they FINALLLLLLY many many minutes in show you the items they wanna show you.... SOOOOO ANTI CLIMATIC. They are huge clunky, the same freaking plastic that they accuse others of using... AWFUL.

--------

UPDATE:

Decided I was invested this far might as well watch it all the way through. As a review on the item wouldn't be a terrible idea. Ok so now where is my promised charger?

OHHHHH I don't really get it. I have to pay for it. It costs $14.... so I can "buy" it from Amazon cheaper.

Super disappointing company. I'm fine with buying things. Sell it, I will buy it. Don't be a scammer though. Then you aren't trustworthy.

10 comments
William S
#1664363

If you look on Twitter...the same guy makes MAGFAST and thingCHARGER. They are both made by the same company.

Anonymous
#1659695

Am I the only one who is smart enough to realize that it says “you’ll get your free charger when we ship”??? Says this several times in the video and on the site. Dang people always wanting something for nothing ....

Anonymous
#1661060
@PissedConsumer1659695

They're already well over a year behind on shipping, & their previous charger startup Thingcharger shut down leaving thousands of complaints, an F rating from the Better Business Bureau, & this warning: https://www.bbb.org/us/ny/cornwall-hdsn/profile/battery-charging/thingcharger-inc-0121-155322/details#Pattern-of-Complaint Many more red flags. Buyer beware.

Anonymous
#1646521

File here https://www.bbb.org/us/ny/cornwall-on-hudson/profile/online-retailer/magfast-llc-0121-174597

Anonymous
#1642581

thingcharger was the original product and company. They're cheap on Amazon, because there are no updates on the old product and the company shut down.

The video was pretty clear in showing the differences between the original product and the new one.

I'd be more concerned that the original company had to shut down due to issues than in trying to compare an old model to new. Hopefully they learned from past mistakes in this new product and company.

Anonymous
#1647080
@PissedConsumer1642581

Thingcharger has thousands of consumer complaints, an F from the Better Business Bureau which published a warning about them. Buyer beware.

Anonymous
#1611722

I was scared of $150, no response from Magfast when requested for a refund.

Anonymous
#1570333

I wished I would have googled this before I bought it.....Just got charged....too soon to know if I will get it or not

Anonymous
#1659306
@PissedConsumer1570333

Did you ever recieve it?

Anonymous
#1669157
@PissedConsumer1659306

I checked on their website and under FAQs it says they're not beginning to ship until summer 2019

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