Reply by MAGFAST

Thanks for reaching out to us about your order confirmation. I see our customer service team was easily able to get it re-sent to you just after you called us and posted this review.

Our order confirmations go out immediately each order is complete and usually land in customer inboxes in less than a minute, often in just seconds. Like all email, now and then a customer finds that it’s landed in a filter folder or spam box, so it’s always worth checking… and we’re always happy to resend any receipt of course - just let us know.

Also you mentioned purchasing and Extended Warranty. At MAGFAST we don’t charge for your warranty because we believe you should expect our products to last and we should support you for their lifetime without charging any extra. Please contact us for any clarification about that or any other aspect of your pre-order.

I watched the video selected the wall unit I also purchased extra tips and an extended warranty, I gave you my card info. I never received an order number nor an email to confirm any of this.

What's up?????

Please send me this information within the end of this week or I will contact Norton for a refund.

Product or Service Mentioned: Magfast Customer Care.

Reason of review: Order processing issue.

Monetary Loss: $32.

Preferred solution: send me confirmation of purchase and info on how long I need to wait for the items. .

MAGFAST Pros: Nice video.

  • Can t Wait To Use It
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