MAGFAST Phone Numbers and Emails

Customer Care:

  • (863) 624-3278
  • (917) 624-9336

MAGFAST Emails:

Customer Care
Media
Press Inquiries

MAGFAST Contact Information

MAGFAST Website:

MAGFAST Help Center:

Corporate Office Address:

MAGFAST LLC
1 Grandview Avenue
Cornwall-On-Hudson, New York 12520
United States

MAGFAST Rating Based on 233 Reviews

Rating details

4.8

Rating stats

Rating trend

Summary of MAGFAST Customer Service Calls

135 TOTAL
CALLS
01:14 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MAGFAST Customer Service?

Payments and Charges Question:

  • “Billing issue”
  • “Have not yet received my charger. and you do not recognize my email”
  • “Change payment source”

Request for Information Question:

  • “Registration Question”
  • “Check on my status for my delivery and I'm not able to get into the website”
  • “Checking on preorder and Lux”

Shipping and Delivery Question:

  • “I didn't receive any adapters with my lux cables”
  • “I got my shipping email for my Lux but confused about amount I bought .”
  • “Haven't got my order”

Activation/ Cancellation Question:

  • “Want to be sure my other order is cancelled”
  • “Canceling order”
  • “To cancel one of the items I had ordered”

Refund Question:

  • “I want a refund & them to stop taking money monthly.”
  • “Refund”

Cards Question:

  • “Change card information”
  • “Used wrong credit card”

Account Question:

  • “If I pay my account up in full would I have my order shipped earlier?”

Product/ Service Question:

  • “Interested in buying and promoting”

Other Question:

  • “When will I get my order”
  • “Can't get lux to attach to my iPhone 13 Pro”
  • “UNRECEIVED ORDER”

About

MAGFAST Terms of Service
To read more: https://www.magfast.com/legal-etc/
MAGFAST Privacy Policy
To read more: https://www.magfast.com/legal-etc/
MAGFAST Pros and Cons

Pros: Product was interesting and has potential, Innovative products, Regular updates, Nice video, Loved the presentation video

Cons: Being scammed, This is a scam, Misleading video, Waiting period longer than i thought, Length of time from order to production and delivery

Summary

MAGFAST LLC is a privately held company which specializes in manufacturing of chargers. It was founded by Seymour Segnit in 2017. The headquarters is based in New Windsor, New York, United States. MAGFAST offers the following chargers: LifeCharger, LifeCharger Extreme, RoadCharger, AirCharger, and WallCharger. They can charge all phones, tablets, and readers. There is also a TimeCharger to charge Apple Watch. All chargers are compatible with microUSB, USB C, Apple Lightning, & wireless charging. It is possible to order jumper cables. MAGFAST is a licensee of Apple’s MFi program. It ships their chargers worldwide. The company does not accept returns. All sales are final. Available payment options are Visa, MasterCard, American Express, and Discover.

MAGFAST reviews and complaints

MAGFAST is ranked 12 out of 856 in Gadgets and Accessories category

MAGFAST Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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