Contact MAGFAST Customer Service
MAGFAST Phone Numbers and Emails
Customer Care:
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(863) 624-3278
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(917) 624-9336
MAGFAST Emails:
MAGFAST Contact Information
MAGFAST Website:
MAGFAST Help Center:
Corporate Office Address:
Summary of MAGFAST Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MAGFAST Customer Service?
Payments and Charges Question:
- “Billing issue”
- “Have not yet received my charger. and you do not recognize my email”
- “Change payment source”
Request for Information Question:
- “Registration Question”
- “Check on my status for my delivery and I'm not able to get into the website”
- “Checking on preorder and Lux”
Shipping and Delivery Question:
- “I didn't receive any adapters with my lux cables”
- “I got my shipping email for my Lux but confused about amount I bought .”
- “Haven't got my order”
Activation/ Cancellation Question:
- “Want to be sure my other order is cancelled”
- “Canceling order”
- “To cancel one of the items I had ordered”
Refund Question:
- “I want a refund & them to stop taking money monthly.”
- “Refund”
Cards Question:
- “Change card information”
- “Used wrong credit card”
Account Question:
- “If I pay my account up in full would I have my order shipped earlier?”
Product/ Service Question:
- “Interested in buying and promoting”
Other Question:
- “When will I get my order”
- “Can't get lux to attach to my iPhone 13 Pro”
- “UNRECEIVED ORDER”
About
Pros: Product was interesting and has potential, Innovative products, Regular updates, Nice video, Loved the presentation video
Cons: Being scammed, This is a scam, Misleading video, Waiting period longer than i thought, Length of time from order to production and delivery
MAGFAST LLC is a privately held company which specializes in manufacturing of chargers. It was founded by Seymour Segnit in 2017. The headquarters is based in New Windsor, New York, United States. MAGFAST offers the following chargers: LifeCharger, LifeCharger Extreme, RoadCharger, AirCharger, and WallCharger. They can charge all phones, tablets, and readers. There is also a TimeCharger to charge Apple Watch. All chargers are compatible with microUSB, USB C, Apple Lightning, & wireless charging. It is possible to order jumper cables. MAGFAST is a licensee of Apple’s MFi program. It ships their chargers worldwide. The company does not accept returns. All sales are final. Available payment options are Visa, MasterCard, American Express, and Discover.
MAGFAST is ranked 12 out of 856 in Gadgets and Accessories category