MAGFAST's reply to:

Never received order, or "free" product

It looks like this poster has not reached out to customer service or we would have been able to explain why shipping has been pushed back. In just a moment I’d like to quickly go through our process. But first, I want to point out that we are a crowdfunding project and we’ve always said this is a long process. Crowdfunding as a small startup company comes with many ups, downs, and delays. That’s just the nature of the business. We explicitly say, in the presentation we ask our supporters to watch before pre-ordering, that you should not support us if you’re not in it for the long haul.
That said, I’d like to offer a quick overview of the difficulties we faced over the last year and why shipping had to be pushed back.
The coronavirus hit Asia and Europe, impacting production and the global supply chain even before it hit the US.
By early 2020, COVID had closed down our factory and completely disrupted the global supply chains for nearly four months. We scrambled to figure out alternative solutions and new resources. In the meantime, the top personnel working on our project were forced to move on to other work.
Then, once things started to return to ‘normal’, Apple released their new iPhone that was NOT compatible with most existing wireless chargers. We made the difficult decision to take the time to make absolutely sure that our products would charge the new iPhone as the majority of our supporters are Apple users.
You can read more about this on our website or contact customer service for more details if you wish.
author's review
ID
#2392221 Review #2392221 is a subjective opinion of poster.
Loss
$213
Preferred solution
Deliver product or service ordered

I've been patiently awaiting delivery since I pre-ordered back in June 2020. You're production "timeline" showed delivery rollouts back in November/December 2020.

Yet, nothing has been received. Your main page shows crowdfunding of over 1Million received of a 300k goal. Yet, there is no product to market.

Investors are lost in this partnership. I had hoped for so much more.

User's recommendation: Proceed with caution.

Helpful 1 Not helpful 0

Amazing company!

Streamed their video premier on 01/20/21. Watched the video stream premier & was blown away by the technology! I've never used their products before but I'm receiving a free MagFast wall for watching the premier. That's so awesome that they're doing that for me. They have just gotten a customer for life! Will Definitely be buying their chargers once I save up some money!
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ID
#2390334 Review #2390334 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
MAGFAST's reply to:

It was an amazing experience

Thank you so much for watching our presentation and for your kind words.
I understand that the prices might seem expensive, but the price points reflect the quality of our products! MAGFAST is on a mission to create a new paradigm in the charging world, by taking an innovative quality approach. We want to change charging for good by sourcing from the best possible resources we can, from the batteries to the magnets to the casing. In other words, our products are made to last.
That said, we are sorry that you've been experiencing difficulties this year.
author's review
ID
#2389917 Review #2389917 is a subjective opinion of poster.
Product
Magfast Charger
Preferred solution
Let the company propose a solution

The detailed introduction that i just witnessed was just wonderful i love the enthusiastic, energetic ,positivity it literally woke me up and got my brain going for the day. It's really refreshing to see there are still people who are willing to stand behind and in front of their product with complete confidence it really made me a believer the only thing i cant wrap my mind around is the ridiculous prices its just too much no matter what quality I cant afford any of the attachments especially since were all out of work at the moment but thanks for helping the government kill me off a little quicker yay I can either charge my phone or eat I wonder which it will be.

User's recommendation: I dont know what to say.

Helpful 0 Not helpful 1

Watched seminar

Seminar was well delivered very insightful, very descriptive and innovative. Checkout went smoothly. Products seem to be of very good quality especially if they are ably to guaranty them for 6 years.

User's recommendation: I am very eager to try this innovatively designed device.

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ID
#2387016 Review #2387016 is a subjective opinion of poster.

Amazing presentation and attention to detail

I am super excited about this product. I am looking forward to getting my hands on it to see if it lived up to my expectations.

User's recommendation: Worth the time.

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ID
#2386759 Review #2386759 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

MAGFAST WALL CHARGER

I ran across a YouTube ad that advertised a new wireless charger that is strong enough to jump off your car multiple times on a single charge. The ad offered a free charger for attending the premiere which was true after the video and a good attempt at upselling the people in attendance.

User's recommendation: I highly recommend MAGFAST products for all tech savvy people.

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ID
#2379467 Review #2379467 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

This is a pre-review of a product I just ordered (MagFast)

This is a pre-review of a product I just ordered (MagFast). The product seems to be well thought out with multiple expansion capabilities.

User's recommendation: Give it a try.

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ID
#2357500 Review #2357500 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
MAGFAST's reply to:

Hard to reveiw on multiple topics as not all criterion was availible at this time.

Thank you for watching the presentation! If you would like more information on our products please visit our online store or write to us at Hello@MAGFAST.com. We'll be glad to help!
author's review
ID
#2355890 Review #2355890 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Looks like a great product can not wait for product distribution.

User's recommendation: be patient.

Helpful 0 Not helpful 1

I love the thoughts and ideas behind this product

Everything that was shown to me today I find is very very useful. Big plus is getting rid of all these cords.

User's recommendation: Get this product, especially if you're looking for on the go charging with bonuses.

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ID
#2348033 Review #2348033 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Free giveaways great products

They give away great products they have competitive innovative designs as well as decent pricing for products that you can't find anywhere else can't wait to see what they come up with next

User's recommendation: Buy it all.

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ID
#2346082 Review #2346082 is a subjective opinion of poster.
Product
Magfast Charger

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Nice product

love the various ways to charge my devices and some of its other capabilities

User's recommendation: absolutely worth taking a moment to review the product.

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ID
#2341251 Review #2341251 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

I really like the idea and where they're going with this looking forward to seeing them grow as a company and hopefully much bigger things

LikeThey're marketing is superb and attention to detail quite amazing I feel the offer so many options some pre-existing and some relatively new really looking forward to seeing what they do next and will be following them and praying for them to grow. Also looking forward to more free products and offers

User's recommendation: Stay till the end of the video make sure you have money in your account to take advantage of the great offers they offer.

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ID
#2340719 Review #2340719 is a subjective opinion of poster.

Unique Product

This Product is helpful in several ways at various locations with almost all gadgets. Perfect for todays hectic life of charger cabels.sye
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ID
#2339137 Review #2339137 is a subjective opinion of poster.
Location
Okotoks, Alberta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Because I could see the CEOs enthusiasm and belief in his innovative product

I was watching YouTube and I got an ad for the magfast wall charger, so I watched their presentation, and I was pleasantly surprised at the products, and so I felt a need to recommend this company
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ID
#2338517 Review #2338517 is a subjective opinion of poster.
Location
Fort Huachuca, Arizona

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Great product family and really good presentation..

Very interesting and informative program. Their enthusiasm is contagious! I can't wait to give it a try. I've been doing crowd funding for many years. This one was clearly the best!

User's recommendation: Get to know the product family. It's the future!

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ID
#2336520 Review #2336520 is a subjective opinion of poster.