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MAGFAST's reply to:

MAGFAST - Charger Review

Hi Bridgette: Thanks so much for attending our founder's online demo and getting on the list for a free charger once we've filled the orders to our paying pre-order customers.

Its hard to know how to respond to your comment because it is such a long list of misunderstandings and misinformation about other products on the internet.

We do have you registerd for the free charger and I see that we have been honoring our promise of sending you update emails every week since you signed up. The system indicates that you opened some of those update emails in the early weeks but have not been following progress more recently.

I hope you'll take the time to look again. We're doing something no other company - let alone one as small as us - has attempted before. We'd love to have you supporting us along the way.
author's review
Review
#1325602 Review #1325602 is a subjective opinion of poster.
Product
Magfast Charger
Cons
  • Being scammed
Reason of review
Didn't deliver on promises
Loss
$50
Preferred solution
Company argues item is valued at $50. I propose they paypal me the $50 promised since it doesn't require shipping.
MAGFAST - Charger Review
MAGFAST - Charger Review
MAGFAST - Charger Review
MAGFAST - Charger Review

Saw an ad on facebook for a free wallcharger. Honestly, I don't even need a wallcharger and if I did I could just buy one BUT it was sorta cool looking. So I figured I'd go ahead and see where the catch is because I'm sure there is a catch.

So here is the catch folks. TONS of people have paid 50+ $ for these wallchargers during a kickstarter from this company. Bunch of people didn't receive their chargers!

NOW the company is convincing people to watch a 30 minute video with the promise of a free wallcharger that doesn't exist, with the intentions to sell another non-existent device that you will never get?

So they scammed a ton of individuals with the promise of a wallcharger and now they promise a wallcharger free to convince people to buy something else. And I guess some people got their chargers and some didn't.

Also, now you can buy these same chargers that this guy is telling you is valued at $30 for $12.50 on amazon https://www.amazon.com/4309083618-P3-International-Wireless-thingCHARGER/dp/B01868OFJO

Where you can see tons of negative reviews. The company not honoring their warranties, not receiving, not working... generally just a lot of complaints. Funny, because the video they make you watch tells how they raised the most money that 20x less than usual people returned and how much people loved them lol.

I'm like 15 minutes in now and it's worse than watching QVC... the person convincing you that you need a strawberry corer or you can't go on living your life lol. Just terrible. Terrible way to try and sell things and terrible way to scam people.

Save your time, report the ad on facebook as a scam and do not be bothered to invest any time OR MONEY in this company. This is a shady shady practice that no matter how cool their stuff is should not be supported!

OMG and when they FINALLLLLLY many many minutes in show you the items they wanna show you.... SOOOOO ANTI CLIMATIC. They are huge clunky, the same freaking plastic that they accuse others of using... AWFUL.

--------

UPDATE:

Decided I was invested this far might as well watch it all the way through. As a review on the item wouldn't be a terrible idea. Ok so now where is my promised charger?

OHHHHH I don't really get it. I have to pay for it. It costs $14.... so I can "buy" it from Amazon cheaper.

Super disappointing company. I'm fine with buying things. Sell it, I will buy it. Don't be a scammer though. Then you aren't trustworthy.

33 6
MAGFAST's reply to:

MAGFAST review: I am not a pissed-off customer

My apologies - it looks like your issue was resolved before we got to answer you here because I see you are marked down to get a MAGFAST Wall when shipping starts.

So glad you're not a PO customer! Welcome to the family :)
author's review
Review
#1299534 Review #1299534 is a subjective opinion of poster.

I reserve the space I watch the video and in very interested in this product I just need to know how to get my free gift I was unable to do that and wanted to know how I get it or get it ordered but again I am not a pissed-off customer.!

1 2

Magfast family of products

I was really impressed with your line of products and how they fit so neatly together and do away with all those messy cords. Also the fact that you are an environmentally friendly company gives you top narks in my books. I am looking forward to receiving a white charger for my opinion and to try it for myself. Thank you.
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0 1
Review
#1295679 Review #1295679 is a subjective opinion of poster.
Reason of review
Good quality
MAGFAST's reply to:

Hi Mary: Reading the notes its clear we not only earned your trust to support us in the first place, but again when you got in touch with your concerns! I'm sorry there was a wobble inbetween that resulted in this headline! Looking at the record we'd been...
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4 5
Review
#1239324 Review #1239324 is a subjective opinion of poster.
Service
Magfast Shipping Service
MAGFAST's reply to:

Respectfully you are posting this to the wrong company. MAGFAST is a new organization, yes founded by the same people who previously had rapid success and then sudden failure in the charging business. Customers of the old company voted overwhelmingly that the team...
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12 2
Review
#1039459 Review #1039459 is a subjective opinion of poster.
Service
Magfast Shipping Service