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125 Company responses

16 Customer testimonials

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MAGFAST LLC is a privately held company which specializes in manufacturing of chargers. It was founded by Seymour Segnit in 2017. The headquarters is based in New Windsor, New York, United States. MAGFAST offers the following chargers: LifeCharger, LifeCharger Extreme, RoadCharger, AirCharger, and WallCharger. They can charge all phones, tablets, and readers. There is also a TimeCharger to charge Apple Watch. All chargers are compatible with microUSB, USB C, Apple Lightning, & wireless charging. It is possible to order jumper cables. MAGFAST is a licensee of Apple’s MFi program. It ships their chargers worldwide. The company does not accept returns. All sales are final. Available payment options are Visa, MasterCard, American Express, and Discover.

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Oct 16, 2020 Karim H

Initial Review of MAGFAST

This is an initial review of the MAGFAST preorder process and customer service. The idea sounds very practical and I will submit another review once I see and have some time to use the products. I will also get feedback from a variety of users and age ranges. More to follow.

User's recommendation: Excellent customer service and preorder process.

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#2230184

Preferred solution

Deliver product or service ordered

Oct 12, 2020 William H

A very informative presentation

A bit lengthy, but complete and easy to understand.

User's recommendation: Take the time and view the entire production.

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#2224043

Oct 07, 2020 Michelle L

I took part in a Webinar for Magfast

The products offered by Magfast blew me away! Using normal charging cords for my Android phone, I have already replaced them twice in just over 2 years. With Magfast, this never would have happened! I would love nothing more than to purchase this entire system, for myself and my family! Two thumbs up!

User's recommendation: Everyone with a mobile device NEEDS Magfast!

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#2214147

Oct 06, 2020 mylan h

Exceptional products

Very informative video presentation offered to showcase the numerous charging combinations.

User's recommendation: Look closely go wireless charging with Gofast.

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#2212650

Preferred solution

Deliver product or service ordered

Oct 07, 2020

MAGFAST's reply to:

It was amazing

Thank you so much for attending our presentation! I'm sorry you had trouble claiming your gift. Please contact customer support at Hello@MAGFAST.com and we will get you taken care of. Thanks again!

author's review

#2212233

Oct 06, 2020 khalid m

I watched the event this morning at 10:00am but I thought you would get a free wall charger for attending the event.

Oct 04, 2020 Barbara B

Very excited for this new technology around my home.

I'm on a limited income and this gives me the opportunity to add on as I can afford new components. I'm very impressed with the Magfast Company, and look forward to building a more convenient charging situation as I start my small direct sales company that will include many things that need charging as I go live online.

User's recommendation: The option to buy the Pro Unit all at once is a fantastic savings if you are able to afford it. I'm having to start a new way to generate income at this point in my life so having options is the best way for me.

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#2208407

Location

Ellinwood, Kansas

Oct 02, 2020 Westley M

Free stuff

Watched video got a free wall charger

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#2203258

Preferred solution

Price reduction

Sep 30, 2020 Matthew L

Happy to share my love for Magfast

Awesome presentation Lots of things to look forward to

User's recommendation: Check Magfast out!

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#2200930

Sep 30, 2020 Michael O

Customer Service is superb,

I was helped with my order and sent a link to get my free wall charger that was promised for listening to their sales pitch. I had forgot, but they reminded me and sent the link.

User's recommendation: Appears to be a good and honest company.

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#2199887

Service

Magfast Customer Care

Preferred solution

Deliver product or service ordered

Sep 28, 2020 Connie Y

Love the concept!

Just watched the information video for Magfast. An hour well spent! I only ordered the wall unit today, but will be ordering the Extreem Power Bank soon. With all the global uncertainties we're currently experiencing it seems wise to have so much storage capacity - especially here in earthquake plagued Califirnia!

User's recommendation: Watch the product information video. You'll save time & money if you buy what you need in one shot instead of returning repeatedly as you realize how well the products work together!

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#2196137

Oct 05, 2020

MAGFAST's reply to:

Started to watch their video

Thank you for checking us out. The reason for the presentation is to make sure folks understand who we are and what we're doing. As a crowdfunding project we want to ensure that those who choose to support us know that this is a long-term project and we're not yet shipping. We understand that our project isn't for everyone and can only hope you'll decide to join us down the road.

author's review

#2195123

Sep 28, 2020 Jeffrey W

Like many video ads, they think I want to sit and watch a LONG video by dangling a CARROT. Its annoying.

I don't want to hear the history of the company and meet the employees.

Left after a few minutes. Curious to see if my review gets posted.

User's recommendation: Annoying ad idea.

Sep 25, 2020 Joe C

Sharing experience

I watched the video all the way through, learned about all the offers and I was happy with the fact that everything was true to their word, and not some scam or ridiculous pricing at the end.

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#2190731

Location

Mesa, Arizona

Preferred solution

Price reduction

Oct 02, 2020

MAGFAST's reply to:

Two years and still no products!

We have reached out to this supporter to ensure his concerns are addressed and have tried to work with him to make sure he is happy. Unfortunately, it seems like he is still upset. We hope he will let us know if there is a way we can satisfy him or if he wants to re-activate his preorder. We are sorry that we jumped the gun on refunding him, but we really only want supporters on board if they are happy and able to be supportive of our project. He let us know he was not happy and we took active measures to remedy that. MAGFAST is a pre-order/crowdfunding project and we specifically ask for financial support for our project in our presentation. At every stage, it is clear that it is a long-term endeavor and that no-one should support us unless they are in it for the right reasons. We tend to be as transparent as possible. Unfortunately, our supporters don't always have time to watch or read all our updates and check out news on our website. On September 10, we introduced our lead engineer who was kind enough to provide our supporters with all the technical details in regard to our product design and more importantly, talk about the estimated shipping time.We did post estimated shipping dates for several products, and that can be found at MAGFAST.com/status.

author's review

#2188872

Sep 24, 2020 Charrs K

This company has been touting their revolutionary chargers for a while now. They are crowdfunding and provide LOTS of updates, but no actual products.

They had a Big Online Event in September, they have another one scheduled for October 8, and today they announced another Big Event in November.

Do you know what they haven't announced? An actual shipping date for their products.

User's recommendation: Don’t Pay Unless They Actually Have a Product!

Sep 23, 2020 Randy S

I believe in MagFast vision and their products!

I received the invite to a webinar through Facebook, and enjoyed every minute of MagFast presentation! From their start up and history to the vision into the future! Their products look amazing and I can't wait to receive my FREE wall charger and once I'm able I will add more to the family!!!

User's recommendation: Check MagFast out! They're awesome if your into saving the planet through innovation of future tech!!

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#2187112

Sep 21, 2020 Jessie B

Transparency top notch

Very informative! They didnt try to sneakily get you to buy something. I didnt buy just to see if they would still give the free gift they promised, I was sure there would be an extra charge at the end but so far, no.

User's recommendation: It’s the way to go!

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#2183052

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Deliver product or service ordered

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