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MAGFAST's reply to:

Yes we’ve got your order just fine. Thank you for pre-ordering with us :) Email receipts are sent out immediately but despite our best efforts sometimes get caught up and end up in the wrong folder. Please check and if you can’t find your receipt drop us a line with...
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#1472736 Review #1472736 is a subjective opinion of poster.
MAGFAST's reply to:

We aim to return all calls within 24 hours and we think this is so important that many of our outgoing calls are made by one of our co-founders in person. We’re sorry you didn’t hear back before writing here – most likely we couldn’t actually determine your number from...
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#1470735 Review #1470735 is a subjective opinion of poster.
MAGFAST's reply to:

We’re glad you were able to get through even if the line dropped the first time. :) If you still have concerns, please let us know by emailing us at hello@MAGFAST.com or calling us again or by using the handy chat feature on our website. Our team is here to help.
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#1470345 Review #1470345 is a subjective opinion of poster.
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Magfast Customer Care
MAGFAST's reply to:

We offer the free charger to folks who attend our preview/demo presentation and give us feedback on our product plans. At the presentation our founder Seymour explains in detail that all of MAGFASTs products are in pre-production. The free charger isn’t some cheap junk...
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#1468271 Review #1468271 is a subjective opinion of poster.
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Magfast Shipping Service
MAGFAST's reply to:

I see you added one or two items to the free MAGFAST Wall charger you claimed after watching Seymour’s full presentation. I’m sorry you misunderstood that all MAGFAST products are in development/pre-production as part of a long-term crowdfunding project. Seymour goes...
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#1467331 Review #1467331 is a subjective opinion of poster.
Product
Magfast Charger
MAGFAST's reply to:

We’re sorry that we weren’t able to get your MAGFAST to you as soon as you'd hoped. We’re grateful to everyone who supports us working to make these products. It’s a long journey and we understand that sticking with us the whole way is not for everyone. But our...
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#1453498 Review #1453498 is a subjective opinion of poster.
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Magfast Customer Care
MAGFAST's reply to:

I’m glad you like our products and I’m sorry the video isn’t for you. We’re doing something very different at MAGFAST. There’s lots of not-so-great chargers out there. We’re a startup working to make something way, way better. It’s a long journey and we feel that if...
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#1449483 Review #1449483 is a subjective opinion of poster.
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Magfast Charger
MAGFAST's reply to:

Hi Gary. Of course happy to help in any way you like with updates, changes etc, but please let’s communicate via Hello@MAGFAST.com - better not to post your info out on the web!
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#1447762 Review #1447762 is a subjective opinion of poster.
MAGFAST's reply to:

MAGFast: scam revealed

The individual who wrote this comment is, respectfully, the reason ‘we can’t have nice things any more’.
The internet can be such a powerful force for good, but this individual uses it merely to intimidate merely to harass. Over time we have learned that he is no more than an internet predator who spends his time attempting to damage the reputation of others under the guise of a ‘writer’ or ‘expert’.
As a company we expect and welcome criticism… we do not expect someone who is not a customer and with whom we have no relationship to actively and repeatedly attack us and numerous other innocent parties. without provocation.
He has intimidated members of our staff and our families and engaged in defamation, and tortious interference. Our research shows that this is a pattern of behavior stretching back many years.
He has wasted countless management hours that would have been much better spent focussed on making our amazing products and serving our even more amazing customers.
He has also inflicted significant costs onto a young company and a team that’s simply trying to get a new business off the ground. Please keep your personal information private on this site. You don’t want to hear from him.
author's review
Review
#1445254 Review #1445254 is a subjective opinion of poster.
Cons
  • This is a scam
Reason of review
Scam
Preferred solution
Let the company propose a solution
MAGFast: scam revealed

Update by user Apr 20

I wrote the original review here and I stand by what I wrote 100%. My name is Jim Rossi & I can be reached at jim@cleantechconartist.com.

My upcoming book "Cleantech Con Artists" (summer 2019) includes a section on Magfast founder Seymour Segnit and his associates, who have a documented history of deceptive and fraudulent business practices going back to at least 2003 and "Change That's Right Now" (CTRN), a dubious NLP "cure" for phobias. Buyer beware, many red flags.

Update by user Feb 16

These jokers sent me a cease-&-desist, but when I sent a draft summary of what I found out about Magfast and their previous companies Thingcharger & Change That's Right Now - thousands of complaints alleging fraud, deceptive advertising, false claims, nonexistent customer service, the F from BBB & the Pattern of Complaint warning (see below) - and asked them to provide any evidence or corrections? After lawyering up, they clammed up.

Deceptive, cowardly and predictable. Look for "Cleantech Con Artist" later in 2019 - & in the meantime, buyer beware.https://www.bbb.org/us/ny/cornwall-hdsn/profile/battery-charging/thingcharger-inc-0121-155322/details#Pattern-of-ComplaintAlert: Pattern of ComplaintBBB files indicate a pattern of complaints concerning delivery fulfillment and advertising for thingCHARGER, Inc. Consumers tell BBB about ordering one or more charging devices from the company, and being charged for them, but after several weeks, months or even one year have gone by, the merchandise is not received A number of consumers say that after the order was placed, they find out that thingCHARGER, Inc. is conducting a crowdfunding campaign and the devices are a gift for participating in that campaign.

These consumers reportedly believed they were ordering merchandise from the company and were unaware that they were contributing to crowdfunding campaign. Most of the these consumers claim that there is inadequate disclosure of the business’s crowdfunding activities.

Original review posted by user Jan 10

I'm a writer who specializes in fraud prevention. I got interested in thingCHARGER and MAGFast, detected a number of anomalies and falsehoods, and emailed questions to founder Seymour Segnit over the weekend. By today - Wednesday, January 9 - MAGFast took down their investment video and are no longer accepting investments.

Several of MAGFast's people have been involved in previous deceptive and/or fraudulent organizations.

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MAGFAST's reply to:

I think you may have us confused for another company. MAGFAST has never been on Kickstarter and was never due to ship by June 2017! If you're sure that you pre-ordered from MAGFAST, please email hello@MAGFAST.com. We’d love to speak with you and clear up any...
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#1436595 Review #1436595 is a subjective opinion of poster.
Product
Magfast Charger