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What Their Customers Are Saying ?

All testimonials are provided and verified by MAGFAST. Verified testimonials on Opinion Corp is a paid feature of the platform.

MAGFAST - Confirmed Delivery

MAGFAST
I ordered your Chargers approximately 4 weeks ago. My Visa ending in #1110 was charged I received a phone call, they are still in production. I’m fine with that. The Video was Very Enlightening! Thank You Sincerely Sylvia R Villarreal-Foyt
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MAGFAST - Great company with great customer service

MAGFAST
Yes we have been waiting a long time for Magfast..... but let’s really think about what we’re waiting on...... quality. These products are being perfected so that when we get them, we won’t say...’this is what I’ve waited for???’ I recently reached out to Magfast to ask for some more concrete info on the timeline. The response I received was a phone message from Seymour Segnit himself. After a few days of phone tag, I engaged in a 1/2 hour... Read

GREAT EXPERIENCE WITH MAGFAST

MAGFAST
I HAVE INVESTED WITH SEYMOUR AT MAGFAST. I HAVE INVESTED IN 2018 AND HE HAS BEEN VERY HONEST WITH ME CONCERNING MAGFAST, HE KEEPS UP WITH WEEKLY UPDATES AND ALSO HAS LIVE SEMINARS YOU CAN ATTEND,YES HE DID HAVE A FEW SETBACKS AS ANY NEW COMPANY WOULD, THEY REDESIGNED THE ITEM,ADDED A FEW COLORS AND OPTIONS,LIKE JUMP STARTING YOUR VEHICLE AND ALSO HAS PLANTED TREES FOR EVERY ITEM PURCHASED,GIVE THE MAN TIME IF YOU RECEIVE A BAD PRODUCT YOU WILL... Read

MAGFAST - More of a backer than user(right now)

I just it to be known, that even though I don't own half of the products that you need their chargers for ie:a wireless charging phone, a vehicle, or anything Apple. But I was so impressed with it all, that I went and pre-ordered a Pro kit. So until I do aqquire these products I guess I would be considered more of a backer than a consumer which suits me just fine. Awesome product, I wish I had the money to buy stock because it would make me rich I'm sure.
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Review
#1704308 Review #1704308 is a subjective opinion of poster.
Reason of review
Fair pricing
Tags
  • Can t Wait To Jump A Car
MAGFAST's reply to:

MAGFAST in Dedham, Massachusetts - Un happy

Hi Tanya. Please check your emails as customer service responded to you on Thursday the 7th. Thanks!
Review
#1702264 Review #1702264 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Full refund

Please call me back 617-212-1929

I want my money back

Tanyapeckham_9@msn.com

MAGFAST's reply to:

MAGFAST - Never got a free charger.

Hi Christopher. So as you saw in the demo that you watched, we're a crowdfunding project and not yet shipping. I'm so glad you get the updates every week! Please follow along as they contain important information regarding our progress. You'll get your free gift after we've fulfilled the paid pre-orders. Thanks!
Review
#1701975 Review #1701975 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • None Delivary

I joined, watched the presentation, and havent even heard anything about my charger. Ive been getting the update emails every week and nothing.. disappointed.

MAGFAST's reply to:

MAGFAST - Scam funding world travel?

We're not sure what world travel this person is referring to. Our founder visited China on a business-only trip a few weeks ago, and the visit to Niagara Falls with his family was a rare break from work, a few hours’ drive from his house.
Review
#1701940 Review #1701940 is a subjective opinion of poster.
Reason of review
Frauds
Loss
$130
Preferred solution
Company investigated.

I fully realized that this was a pre-order deal but honestly believed they at least had functioning prototypes. After 6 months and hundreds of email "updates" I believe they truly sold me snake oil (well, just the promise of snake oil, or really just the bottle since there's nothing functional inside yet).

And yet, I'm thrilled to see pictures of Seymore at Niagara Falls (relevant because electricity comes from falling water) smiling as he gets soaked. Ican't help but feel all the updates and "niceties" are the actual product.

It's like seeing someone who has made an honest living writing fictional updates while they travel. Honestly, it must be hard work.

MAGFAST's reply to:

MAGFAST - Keep moving the goal posts

Hi Katy-- thank you for your feedback. We understand that crowdfunding isn't for everyone. Sometimes there are bumps in the road that no one can predict. Despite any setbacks we're working hard to create the products we know you'll love.
Review
#1695531 Review #1695531 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$300
Preferred solution
Deliver product or service ordered
Tags
  • None Delivary

I have been waiting for almost a YEAR for my items to be delivered. I have contacted them a number of times, and each time, they say something like "we will start shipping in spring 2019" then it's "summer '19", "winter 2019", and now it's "early 2020".

I get loads of emails saying they are working on something new, but they haven't even delivered on what they were doing. Satisfy the people who have ALREADY paid, and stop jerking us about.

This is feeling a lot like fraud to me.

We paid for actual PRODUCTS, and did NOT receive them. Ship them, or I am sure, there's probably people looking at a class action suit, because I know there are probably thousands of others who haven't received their products either.

MAGFAST's reply to:

Magfast: Preordered and never received.

Hi Lane. Thanks for writing in!
Customer service responded to your inquiry via email on October 7th. Please make sure to add us to your contacts as it sounds like our email may have gone to your spam folder.
Review
#1679560 Review #1679560 is a subjective opinion of poster.
Pros
  • I believe these are innovative products
  • Transparency
Cons
  • Bad customer service
  • Bad delivery
Reason of review
Problem with delivery
Loss
$25
Preferred solution
Deliver product or service ordered

Update by user 12 hours ago

And no, MagFast emails are not going into my spam folder.

Update by user 12 hours ago

Update: I have tried multiple times to get in touch with MagFast with zero results. They are just in the business of taking people’s money.

DO NOT GET INVOLVED WITH MAGFAST. THEY WILL RIP YOU OFF!!!

Original review posted by user Oct 14

I had ordered product knowing that it would take a few months to receive. I was helping a new company find its footing.

Now over 6 months later, and no replies to my inquiries to the company, i only see updates about the great strides this company is making. I am happy that they are advancing, but towards what?

I see no product. It seems like he is just funding his wallet.

MAGFAST - I was definitely impressed with Seymour's Presentation!,

So i placed my order for 297.00 for the Family Pro Kit and i couldn't click on the free Double Power Outlet ! I was trying to go back ,but i had a time limit for the Jumper Cable deal! So will i get the free Double Power Outlet?
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Review
#1675127 Review #1675127 is a subjective opinion of poster.
Pros
  • Transparency
Reason of review
The anticipation of recieving your product!
Tags
  • Can t Wait To Use It
MAGFAST's reply to:

MAGFAST - Ordered July 3, 2019 and never received

Hi Lisa! I'm so glad that we were able to resolve this over the phone. We're lucky to have your support! Thanks again.
Review
#1668594 Review #1668594 is a subjective opinion of poster.
Cons
  • Never received
Reason of review
Order processing issue
Loss
$80
Preferred solution
Deliver product or service ordered

Can't get hold of Magfast and never received my items. Still trying to get someone to call me back for order.

MAGFAST IS THE BEST COMPANY

THIS IS A INVESTMENT,WHEN THE PRODUCT IS COMPLETED YOU WILL RECEIVE YOUR PRODUCT. IF YOU DON'T LIKE WAITING,THEN DON'T ORDER. SEYMOUR IS A HONEST MAN WITH A FAMILY WHO IS DOING HIS BEST TO MAKE YOU THE BEST PRODUCT ON THE MARKET. ALL YOU DO IS COMPLAIN ABOUT HIS COMPANY ,YET EVERY WEEK THERE IS A UPDATE ON WHAT THE COMPANY IS DOING.I'M WAITING FOR MY PRODUCT,BUT YOU DON'T SEE ME CRYNG LIKE A BABY OVER A SMALL AMOUNT OF MONEY.GO TO ANOTHER COMPANY AND SEE WHAT THEY CHARGE FOR JUNK, AT LEAST MAGFAST IS GIVING YOU A PRODUCT THAT ACTUALLY WORKS. I GIVE THIS COMPANY 5 STARS AND AAA+ RATING
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Review
#1668460 Review #1668460 is a subjective opinion of poster.

Contact MAGFAST Customer Service

Mailing Address:
MAGFAST LLC
1 Grandview Avenue
Cornwall-On-Hudson, New York 12520
United States
All MAGFAST Contacts

MAGFAST - The presentation was great... yes I ordered

With no real idea if this will be delivered in calendar 2019 or by Christmas 2019 would be great... I also thought I was to receive 2 free car cable battery starters ... but when I checked out it appears my option is to order only 1?!? I was hoping there was an investment link too?!? Other Product suggestions: Higher amp faster “cube” and flash lights ... a direct into the cigarette lighter / charger car battery booster a solar panel collector magfast an emergency gps finder/ locator
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Review
#1667412 Review #1667412 is a subjective opinion of poster.
Pros
  • Product was interesting and has potential
  • Excellent quality
  • Nice video
Cons
  • No valid third party confirmation of actual devices
  • Waiting period longer than i thought
Reason of review
Enthused about the concept of this product launch
Tags
  • Can t Wait To Use It