What Their Customers Are Saying

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All testimonials are provided and verified by MAGFAST. Verified testimonials on Opinion Corp is a paid feature of the platform.

Confirmed Delivery

MAGFAST
I ordered your Chargers approximately 4 weeks ago. My Visa ending in #1110 was charged I received a phone call, they are still in production. I’m fine with that. The Video was Very Enlightening! Thank You Sincerely Sylvia R Villarreal-Foyt
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Great company with great customer service

MAGFAST
Yes we have been waiting a long time for Magfast..... but let’s really think about what we’re waiting on...... quality. These products are being perfected so that when we get them, we won’t say...’this is what I’ve waited for???’ I recently reached out to Magfast to ask for some more concrete info on the timeline. The response I received was a phone message from Seymour Segnit himself. After a few days of phone tag, I engaged in a 1/2 hour delightful conversation with Seymour. He could have said a lot of fluff that would make me feel better as an investor but instead we discussed progress and he even asked me for my opinion. I’ve been with this company as a backer since the Thing Charger (which I still use daily) and although Seymour couldn’t personally reply to every person .... the fact that he reached out to me was impressive. He’s not making promises and not delivering ..... I for one am excited to see these products and am willing to wait for quality! Thanks Magfast and thank you Seymour.
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GREAT EXPERIENCE WITH MAGFAST

MAGFAST
I HAVE INVESTED WITH SEYMOUR AT MAGFAST. I HAVE INVESTED IN 2018 AND HE HAS BEEN VERY HONEST WITH ME CONCERNING MAGFAST, HE KEEPS UP WITH WEEKLY UPDATES AND ALSO HAS LIVE SEMINARS YOU CAN ATTEND,YES HE DID HAVE A FEW SETBACKS AS ANY NEW COMPANY WOULD, THEY REDESIGNED THE ITEM,ADDED A FEW COLORS AND OPTIONS,LIKE JUMP STARTING YOUR VEHICLE AND ALSO HAS PLANTED TREES FOR EVERY ITEM PURCHASED,GIVE THE MAN TIME IF YOU RECEIVE A BAD PRODUCT YOU WILL COMPLAIN,IF ITS A GOOD THAN EVERYONE'S HAPPY. HE HAS A PROJECTED TIME OF JULY 2019 FOR HIS NEW PRODUCT, IF YOU DON'T UNDERSTAND HOW INVESTING WORKS ,THEN DON'T INVEST. I BELIEVE IN SEYMOUR AND HIS TEAM AND I KNOW I WILL RECEIVE MY PRODUCTS WHEN THEIR COMPLETED, THANK YOU A SATISFIED CUSTOMER
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Refund

MAGFAST - Refund
Its been too long and I have not received my order. I would like to request a refund. Thanks. Dean Young
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ID
#4163119 Review #4163119 is a subjective opinion of poster.
Preferred solution
Full refund

MAGFAST LUX

Received my Magfast Lux charging cables and it is so cool, it feels wonderful in your hands, the right length, Lux doesnt get tangled when you use it. This is the best charging cable I have ever used. The box is awesome just put your Lux back in the box and slip it into your purse. Its the right size without any problems carry it with you, everyone will want to know where you got this amazing phone cable.

User's recommendation: You will enjoy Magfast Lux charging cable for years.

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ID
#4153766 Review #4153766 is a subjective opinion of poster.
Location
Trenton, Tennessee
MAGFAST's reply to:

I have received zero products

Hi Teresa. I see that customer support responded back to you right away via email. Please make sure to check your inbox!
You will certainly receive your Lux cables by Christmas. :)
ID
#4147760 Review #4147760 is a subjective opinion of poster.
Preferred solution
I’ve been waiting patiently for 3 years and paid $297 for phone chargers that was supposed to be delivered in October…what would you say would be reasonable?

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Nothing, other than paying, has occurred and cant reach you by phone, frustrating. I believe its been 3 years since my original order and was supposed to receive phone chargers by October and for sure by Christmas

User's recommendation: I have zero to recommend as I have received nothing.

MAGFAST's reply to:

Check on my status for my delivery and I'm not able to get into the website

Hi Kitty. I see that customer care has reached out to you regarding your question. Please make sure to check our inbox! Thanks so much.
ID
#4122779 Review #4122779 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Just not getting info to website says Im locked out

Checking on status of my order

Please and Thank you

Kitty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
New Reviewer

I'm not sure, it just showed up

I have no quarrel or dissatisfaction with MagFast. I've found them to be up front, honest and excellent communicators.
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ID
#3832742 Review #3832742 is a subjective opinion of poster.
Location
Kennewick, Washington
MAGFAST's reply to:

Where are my products

Hi there! Thank you for your feedback. We have an extremely responsive customer care team and publish weekly updates. It looks like you may not be receiving our emails. Please make sure to add our email address to your contacts so our responses go to your inbox.
That said, I see you were provided with a full refund. We hope to see you in the future!
ID
#3808694 Review #3808694 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
New Reviewer
MAGFAST - Where are my products

Purchased products June 2021, have yet to hear anything. Unable to speak to anyone. Forest green over $200.00

User's recommendation: save your money in your own bank.

MAGFAST's reply to:

Well....I invested about 96$ a year and a half ago and haven’t received a thing.

Thank you for reaching out, Gabriele. It looks as if you may not have an active pre-order with us. We have contacted you via email and hope to hear from you soon! We look forward to resolving this together.
ID
#3747035 Review #3747035 is a subjective opinion of poster.
Loss
$96
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
New Reviewer

And just today I found a message from you guys asking me for a confirmation order#?? Im not sure I have it any more. What do I do now.

User's recommendation: Save the contact info and how much you paid and when.

MAGFAST's reply to:

Questions about my order

Hi Paul. I am not sure what you mean when you say 'When you call their number, it puts you through steps to give you a code to contact them.' Our system is not set up that way and I have never heard anyone else having to do that before.
We have reached out to this reviewer to answer his questions and have provided him with a full refund.
ID
#3733380 Review #3733380 is a subjective opinion of poster.
Loss
$575
Preferred solution
Full refund
New Reviewer

StWhen you call their number, it puts you through steps to give you a code to contact them. Once you input the phone number they give you the phone rings.

Instead of a real person, you get Seymore talking about how satisfied they are. You never talk to anyone to confirm anything.

User's recommendation: Stay away from them.

New Reviewer

They are True to what they say!

I was asked to pay first wait on product! I did it Magfast is a Trustworthy Company! They have stayed in touch with us throughout Covid! Updates really Help! There Products are Magnificent Seymour has invented a new way to Charge!! Would Not write this if it wasnt True! I have also Invested money in this company! Thats how much I TRUST MAGFAST

User's recommendation: Get These Chargers you won’t be Sorry!!!

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ID
#3704764 Review #3704764 is a subjective opinion of poster.
Location
San Bernardino, California

Contact MAGFAST Customer Service

Website:
Mailing Address:
1 Grandview Avenue
Cornwall-On-Hudson, New York 12520
United States
Phone:
(863) 624-3278
Contact MAGFAST Customer Service

Latest Question

What is the status of my pre order from when you were a. Start up company

I invested in your start up company about 2-3 years ago ordered the kits with the care charger and the wall and the ice and the extreme but to this far haven't gotten any product that I paid for when ordered you charging kit now...

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
New Reviewer

Showing My Support

I have been a supporter of Magfast and Seymour Segnit for over 5 years now. The global pandemic and supply chain issues have very negatively impacted the fulfillment of pre-orders placed with Magfast. Outside of the supply chain issues, the attention to detail and the...
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ID
#3585506 Review #3585506 is a subjective opinion of poster.
Location
Florissant, Missouri
MAGFAST's reply to:

Billing issue

Hi Frances. I see that our agents have contacted you and resolved your questions to your satisfaction. Please never hesitate to reach out to us at Hello@MAGFAST.com or (863)624-3278. Thanks so much!
ID
#3505060 Review #3505060 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
New Reviewer
MAGFAST - Billing issue
MAGFAST - Billing issue

Want to talk with a real person, in person about billing and hopefully change my billing payment date due to unexpected car repairs x4 in last 2 months. Unable to pay on last bill and need to make arrangements. Questions about when merchandise production and receiving of merchandise may be estimated and if I can have the color change from the white to the forest green because it was offered on the next show.

The honesty of your company.

I love that your company was honest about what they said when I shared their product. Thank you. I can't wait to try your product in my kitchen.

User's recommendation: not sure because i have not received the wall unit yet to try it. I have no picture yet because i have not received it yet.

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ID
#3377850 Review #3377850 is a subjective opinion of poster.
Location
Palm Desert, California
MAGFAST's reply to:

I have invested $268.00. have not gotten product yet

Hi there. We have reached out to you several times with no response. Please make sure to check your inbox. We used two different email accounts to reach out as well to make sure you receive our responses.
We apologize if you weren't aware that we're a startup and only recently hit the shipping phase. It's taken much longer than we'd hoped but we're very excited about the next chapter.
You have been fully refunded and we hope to part as friends. Thank you!
ID
#3233167 Review #3233167 is a subjective opinion of poster.
Pros
  • Products sound great
Cons
  • Never delivered or contacted customer as to why no product
Loss
$268
Preferred solution
Deliver product or service ordered
New Reviewer

I thought that this company was legit. So far the only thing I've received from them is a charge on my account every month since Septrmber 2021.

No notice of any kind as to why the delay if any..I hope to hear from anyone soon..

I made a phone call and left a message..Just waiting to hear from someone soon or i will be contacting the police fraud dept. REF NO: 727****ANOE854KTO

User's recommendation: my recommendations so far ...be careful of what you purchase without proper investigation,

MAGFAST's reply to:

Honnest opinion

Thank you so much for this review!
ID
#3155437 Review #3155437 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
New Reviewer

Great customer service, thank you. Very easy to understand, exited to see companies marching towards progress

MAGFEST? Has anyone received any product?

I see many positive reviews about how wonderful the Company is, and I hope the millions of dollars that people have invested pays off at some point. But I invested in his first charger the ThingsCharger and I did eventually get the chargers that were promised. But that...
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ID
#3110537 Review #3110537 is a subjective opinion of poster.
Location
Jensen Beach, Florida