What Their Customers Are Saying

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All testimonials are provided and verified by MAGFAST. Verified testimonials on Opinion Corp is a paid feature of the platform.

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MAGFAST
I ordered your Chargers approximately 4 weeks ago. My Visa ending in #1110 was charged I received a phone call, they are still in production. I’m fine with that. The Video was Very Enlightening! Thank You Sincerely Sylvia R Villarreal-Foyt
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Great company with great customer service

MAGFAST
Yes we have been waiting a long time for Magfast..... but let’s really think about what we’re waiting on...... quality. These products are being perfected so that when we get them, we won’t say...’this is what I’ve waited for???’ I recently reached out to Magfast to ask for some more concrete info on the timeline. The response I received was a phone message from Seymour Segnit himself. After a few days of phone tag, I engaged in a 1/2 hour delightful conversation with Seymour. He could have said a lot of fluff that would make me feel better as an investor but instead we discussed progress and he even asked me for my opinion. I’ve been with this company as a backer since the Thing Charger (which I still use daily) and although Seymour couldn’t personally reply to every person .... the fact that he reached out to me was impressive. He’s not making promises and not delivering ..... I for one am excited to see these products and am willing to wait for quality! Thanks Magfast and thank you Seymour.
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GREAT EXPERIENCE WITH MAGFAST

MAGFAST
I HAVE INVESTED WITH SEYMOUR AT MAGFAST. I HAVE INVESTED IN 2018 AND HE HAS BEEN VERY HONEST WITH ME CONCERNING MAGFAST, HE KEEPS UP WITH WEEKLY UPDATES AND ALSO HAS LIVE SEMINARS YOU CAN ATTEND,YES HE DID HAVE A FEW SETBACKS AS ANY NEW COMPANY WOULD, THEY REDESIGNED THE ITEM,ADDED A FEW COLORS AND OPTIONS,LIKE JUMP STARTING YOUR VEHICLE AND ALSO HAS PLANTED TREES FOR EVERY ITEM PURCHASED,GIVE THE MAN TIME IF YOU RECEIVE A BAD PRODUCT YOU WILL COMPLAIN,IF ITS A GOOD THAN EVERYONE'S HAPPY. HE HAS A PROJECTED TIME OF JULY 2019 FOR HIS NEW PRODUCT, IF YOU DON'T UNDERSTAND HOW INVESTING WORKS ,THEN DON'T INVEST. I BELIEVE IN SEYMOUR AND HIS TEAM AND I KNOW I WILL RECEIVE MY PRODUCTS WHEN THEIR COMPLETED, THANK YOU A SATISFIED CUSTOMER
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

I'm not sure, it just showed up

I have no quarrel or dissatisfaction with MagFast. I've found them to be up front, honest and excellent communicators.
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ID
#3832742 Review #3832742 is a subjective opinion of poster.
Location
Kennewick, Washington

Had a problem with my special link

Could not get my code, massage them and I got a response really fast. They help me with the problem and got it solved.

User's recommendation: Just massage them and give them a chance to help you with your problems.

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#3818142 Review #3818142 is a subjective opinion of poster.
Location
Trenton, Tennessee
MAGFAST's reply to:

Where are my products

Hi there! Thank you for your feedback. We have an extremely responsive customer care team and publish weekly updates. It looks like you may not be receiving our emails. Please make sure to add our email address to your contacts so our responses go to your inbox.
That said, I see you were provided with a full refund. We hope to see you in the future!
author's review
ID
#3808694 Review #3808694 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
MAGFAST - Where are my products

Purchased products June 2021, have yet to hear anything. Unable to speak to anyone. Forest green over $200.00

User's recommendation: save your money in your own bank.

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MAGFAST's reply to:

Well....I invested about 96$ a year and a half ago and haven’t received a thing.

Thank you for reaching out, Gabriele. It looks as if you may not have an active pre-order with us. We have contacted you via email and hope to hear from you soon! We look forward to resolving this together.
author's review
ID
#3747035 Review #3747035 is a subjective opinion of poster.
Loss
$96
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

And just today I found a message from you guys asking me for a confirmation order#?? Im not sure I have it any more. What do I do now.

User's recommendation: Save the contact info and how much you paid and when.

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MAGFAST's reply to:

Questions about my order

Hi Paul. I am not sure what you mean when you say 'When you call their number, it puts you through steps to give you a code to contact them.' Our system is not set up that way and I have never heard anyone else having to do that before.
We have reached out to this reviewer to answer his questions and have provided him with a full refund.
author's review
ID
#3733380 Review #3733380 is a subjective opinion of poster.
Loss
$575
Preferred solution
Full refund
New Reviewer

StWhen you call their number, it puts you through steps to give you a code to contact them. Once you input the phone number they give you the phone rings.

Instead of a real person, you get Seymore talking about how satisfied they are. You never talk to anyone to confirm anything.

User's recommendation: Stay away from them.

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New Reviewer

They are True to what they say!

I was asked to pay first wait on product! I did it Magfast is a Trustworthy Company! They have stayed in touch with us throughout Covid! Updates really Help! There Products are Magnificent Seymour has invented a new way to Charge!! Would Not write this if it wasnt True! I have also Invested money in this company! Thats how much I TRUST MAGFAST

User's recommendation: Get These Chargers you won’t be Sorry!!!

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#3704764 Review #3704764 is a subjective opinion of poster.
Location
San Bernardino, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

Showing My Support

I have been a supporter of Magfast and Seymour Segnit for over 5 years now. The global pandemic and supply chain issues have very negatively impacted the fulfillment of pre-orders placed with Magfast. Outside of the supply chain issues, the attention to detail and the...
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#3585506 Review #3585506 is a subjective opinion of poster.
Location
Florissant, Missouri
Product
Magfast Charger
MAGFAST's reply to:

Billing issue

Hi Frances. I see that our agents have contacted you and resolved your questions to your satisfaction. Please never hesitate to reach out to us at Hello@MAGFAST.com or (863)624-3278. Thanks so much!
author's review
ID
#3505060 Review #3505060 is a subjective opinion of poster.
Service
Securus Technologies Inmate Phone Service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
MAGFAST - Billing issue
MAGFAST - Billing issue

Want to talk with a real person, in person about billing and hopefully change my billing payment date due to unexpected car repairs x4 in last 2 months. Unable to pay on last bill and need to make arrangements. Questions about when merchandise production and receiving of merchandise may be estimated and if I can have the color change from the white to the forest green because it was offered on the next show.

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The honesty of your company.

I love that your company was honest about what they said when I shared their product. Thank you. I can't wait to try your product in my kitchen.

User's recommendation: not sure because i have not received the wall unit yet to try it. I have no picture yet because i have not received it yet.

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#3377850 Review #3377850 is a subjective opinion of poster.
Location
Palm Desert, California

Contact MAGFAST Customer Service

Website:
Mailing Address:
1 Grandview Avenue
Cornwall-On-Hudson, New York 12520
United States
Phone:
(863) 624-3278
Contact MAGFAST Customer Service

Latest Question

How to change my email and address so I can receive the chargers when it is sent out to me.

I have not heard back from Magfast concerning my change of address and email address. I am not sure if the chargers were ever sent or not. I ordered them in 2018 and have changed both physical address and email address. I would...

MAGFAST Questions
MAGFAST's reply to:

I have invested $268.00. have not gotten product yet

Hi there. We have reached out to you several times with no response. Please make sure to check your inbox. We used two different email accounts to reach out as well to make sure you receive our responses.
We apologize if you weren't aware that we're a startup and only recently hit the shipping phase. It's taken much longer than we'd hoped but we're very excited about the next chapter.
You have been fully refunded and we hope to part as friends. Thank you!
author's review
ID
#3233167 Review #3233167 is a subjective opinion of poster.
Product
Magfast Charger
Pros
  • Products sound great
Cons
  • Never delivered or contacted customer as to why no product
Loss
$268
Preferred solution
Deliver product or service ordered
New Reviewer

I thought that this company was legit. So far the only thing I've received from them is a charge on my account every month since Septrmber 2021.

No notice of any kind as to why the delay if any..I hope to hear from anyone soon..

I made a phone call and left a message..Just waiting to hear from someone soon or i will be contacting the police fraud dept. REF NO: 727****ANOE854KTO

User's recommendation: my recommendations so far ...be careful of what you purchase without proper investigation,

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MAGFAST's reply to:

Honnest opinion

Thank you so much for this review!
author's review
ID
#3155437 Review #3155437 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

Great customer service, thank you. Very easy to understand, exited to see companies marching towards progress

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MAGFEST? Has anyone received any product?

I see many positive reviews about how wonderful the Company is, and I hope the millions of dollars that people have invested pays off at some point. But I invested in his first charger the ThingsCharger and I did eventually get the chargers that were promised. But that...
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#3110537 Review #3110537 is a subjective opinion of poster.
Location
Jensen Beach, Florida
New Reviewer
MAGFAST's reply to:

Where is the product

We were able to reach out and resolve this reviewer's questions and concerns. He has been fully refunded. We're sorry he won't be with us as shipping ramps up but we hope to see him in the future.
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#3078182 Review #3078182 is a subjective opinion of poster.
New Reviewer

Never received any product or a follow up call or email as to where the product is

I ordered your product over a year and a half ago, and I never received anything, please send me what I ordered or a full refund plus interest on the use of my money. Or I will report you to the better business bureau. ASAP

User's recommendation: Deliver when you order. I don’t care anymore I either want the product I ordered or a full refund plus the interest on the use of my money for over a year and a half. In my opinion if it takes you over 2 years to get product out the door to your customers you don’t have a company you have a scam and a ripoff.

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ID
#3030650 Review #3030650 is a subjective opinion of poster.
Loss
$380
Preferred solution
Full refund
MAGFAST's reply to:

Just watched the Magfast presentation and am impressed with the thoughtful design and the quality of the products!

Thank you so much for checking us out! We're so glad to have you on board.
author's review
ID
#3006975 Review #3006975 is a subjective opinion of poster.
Pros
  • Good honest approach and looks like a great product
  • Honesty and direct approach of founders
Preferred solution
Deliver product or service ordered
New Reviewer

A very interesting presentation and a very desirable line of products! I purchased the Pro Kit, and am looking forward to its arrival!

User's recommendation: This looks like a good solid investment!

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